Hilo Market is proud to bring you a new shopping experience! We have been working hard to fix old problems and bring new features to our web store. We are grateful for all of your helpful comments and suggestions over the past few years! Below is a quick guide to help you get up and running with our new store.

Important Notice for Returning Customers

  • For your security, you will need to reset your password in order to access your account.
  • To reset your password, click the button below, or follow the “Forgot Password?” link on the login page. Enter your email address, and we will send you a temporary password.
  • Once you login using your temporary password, you will be prompted to set your own password.

Reset my password

Due to differences with our old system, any previous order history will not be transferred to your new account. However, if you need us to lookup any old order information for you, just let us know and we will be glad to help.

Easier searching, easier browsing

Searching for your favorite items is just a click away! Just start typing, and matching products will be suggested right away. We’ve also reorganized our categories to make finding products easier than ever!

Easier searching, easier browsing

Quantity Discounts

We are now introducing quantity discounts on select products. These products are available for purchase in smaller quantities, and are discounted if you order larger quantities. Simply look for the quantity price below the normal price, and add the quantity you’d like to your shopping cart. We’ll be adding more products to quantity discounts, so be sure to check back for updates!

Quantity Discounts

Bagel options

We’ve combined all of our Einstein’s bagel options into one product page. Now, simply visit the bagel page, choose the flavors you want, and add them to your cart. Easy!

Bagel options

Get notified when an item is back in stock

Is an item you want out of stock? Don’t worry, we’ll keep you informed so that you don’t have to keep checking back. Simply click the “Notify me” button on the product page, and register for a one-time notification email. As soon as it’s back in stock, we’ll let you know!

Get notified when an item is back in stock

Now on your phone, too!

Our new site is also smartphone-friendly! Now you can place a quick order, whether you're out or at work, for those last minute items you need.

Now on your phone, too!

Support right at your fingertips

Need help with anything? Feel free to chat with us or leave us a message, and we will be happy to help. We are also available via phone or email as always!

Support right at your fingertips

Over the next few months, we will continue to add new features to our site, including advanced searching, country of origin and nutritional information, and more. We hope you enjoy shopping in our new store as much as we have enjoyed working on it, and would love to hear your feedback!

Happy shopping!
-The Hilo Market Team